Our Return Policy in short Return Policy

Please contact Grilli Type before returning any items.

It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Grilli Type and gives information relevant and the reason for complaint.


Return Conditions

You can return the product within 15 days of delivery. The product must be in new condition. If the product is used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Grilli Type suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

Grilli Type will make a refund of eligible returns. The easiest way is to e-mail it to us along with a brief description of your case.


Returning A Package

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Grilli Type is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.


Unclaimed Packages

For packages that are not cashed at your post office within 14 days, Grilli Type reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.

All enquiries: mail@grillitype.com